Once you have been assessed as eligible to receive a Home Care Package, but waiting to be assigned your home care package, you should start researching potential Approved Aged Care Providers and understand the fees and costs of your care and what you may need to contribute.
Here’s a checklist to guide you through the process of researching Home Care Providers:
Check your Home Care Package level and approval date.
To understand exactly the types of letters you will receive from My Aged Care, click here (link to ‘Received a letter from My Aged Care').
Just as you would research any other type of provider, carefully consider which Home Care Providers could provide your care and whether they have a sound reputation for home care in your area. They should be able to offer you a full range of services to meet your current and future needs.
Research and consider:
Understand your basic daily care fee and income-tested care fee.
Although Home Care Packages are subsidised by the Australian Government, depending on your financial capacity, you may be required to contribute towards the cost of your care. Your financial capacity will be assessed by Centrelink who may request that you contribute in one of the following ways:
Deciding on using a Home Care Service Provider is an important decision. It is a trusted relationship and one which should not be taken lightly. There needs to be mutual respect and trust between the client (and the client’s family) and the carer.
Once you receive your Home Care Package Assignment Letter from My Aged Care, you have 56 days to sign the Home Care Agreement and commence services. days.
You can change your Provider at any time. Check your Home Care Agreement so you know about any conditions such as notice periods and the exit amount that may apply.
If you've decided that you would like Oxley Home Care to be your Home Care Approved Provider, we can take care of all of the paperwork. We are the specialists in aged care services.
Simply call us on 1800 221 039 and we will walk you through the process, under your direction.