We receive calls from people that have recently been approved for a Home Care Package.
They are sometimes surprised to discover that being approved for a Home Care Package doesn't mean that they have will receive a Home Care Package just yet.
It means that you have been successful in your My Aged Care assessment for home care assistance. You have been approved for a Level 1, Level 2, Level 3 or Level 4 Home Care Package. Level 1 is the lowest amount of funds and Level 4 is the highest.
You have been placed in a national priority queue for Home Care Packages, for when it becomes available.
There may be a waiting period between the time you are approved for care and the time that you are assigned a Home Care Package. This waiting period is based on your needs and circumstances as well as the time you have already spent waiting for care.
During this time, if you need help, we can assist with Private Care, which is based on a fee for service. Our Private Care Services offer individually tailored, flexible care in your home. Services can be combined in any way that suits you. For more information, call us on 1300 993 591.
While you're waiting for a Home Care Package to be assigned to you, it's recommended that you research Home Care Providers in your local area.
At Oxley Home Care, we ensure your Home Care Package is exactly how you want it - you determine your type of care, how it is delivered and who delivers it. Simply call us for more information on 1300 993 591.
My Aged Care will send you a letter of assignment of your Home Care Package. This letter will provide a 10 digit Referral Code, that will be needed by the Home Care Provider, so that they can connect the Home Care Package with My Aged Care and begin services on your behalf.
At Oxley Home Care, we do not charge start-up fees, re-assessment or exit fees. Funds are not “packaged” for spending per month and all surplus money not spent each month is rolled over and accumulated to spend as you wish.
If you've decided that you would like Oxley Home Care to be your Home Care Approved Provider, we can take care of all of the paperwork.
Simply call us on 1300 993 591 and we will walk you through the process, under your direction.