Received a letter from My Aged Care?

A Letter of Approval sets out the level of Home Care Package you are approved to receive.

You will have been placed in a national priority queue for Home Care Packages. You will need to wait until you are assigned a Home Care Package, it may take 12 months.


Find out your next steps

A Letter of Assignment confirms a Home Care Package has been assigned to you.

The letter will feature a unique referral code. You have 56 days to find an aged care service provider and enter into a Home Care Agreement from the date of your assignment letter.

Find out your next steps

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